Legal
Our Guarantee
Last updated November 1, 2026
We put 30 booked appointments on your calendar before your first financing payment is due. If they are not booked, we keep working with your team at no cost until they are.
How it works
- Your first financing payment is deferred 90 days from the start of your agreement.
- During that time we run your internal launch and your external reactivation campaign.
- A booked appointment is a session scheduled on your practice calendar by a patient or past patient through the launch.
- If 30 appointments are not booked by the time your first payment is due, we continue our launch work at no additional cost until they are.
What we ask of you
- Provide your patient list in a usable format so we can reach your patients.
- Have the device installed and available for sessions.
- Have your team follow the booking process we provide.
The guarantee covers booked appointments, not a specific revenue amount. Full terms are set out in your client agreement, which controls if anything here differs.